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Last Updated: August 1, 2025

Welcome to YizzCart!

Thank you for visiting YizzCart! As a cross-border e-commerce platform operated by Sichuan Yancouheng Trading Co., Ltd., we focus on providing you with high-quality general merchandise directly shipped to Australia. We understand that smooth communication is the foundation of a great shopping experience, so we offer multiple convenient contact methods. Whether you have questions about orders, products, delivery (especially logistics to Australia), payments, or other platform usage, or wish to provide valuable suggestions or feedback, we are happy to listen.


Contact Us Through the Following Methods:

Customer Service Phone:

Response Commitment: During working hours, we will strive to provide immediate support. If the line is busy and you cannot get through, please try again during business hours or use email to contact us. For calls made outside working hours, please leave a message detailing your issue, and we will respond as soon as possible on the next business day.


Email Support:

Response Commitment: We are dedicated to efficiently handling your email inquiries. We will respond within 1-2 business days after receiving your questions or feedback (excluding weekends and Chinese public holidays). Please describe your issues or needs clearly and provide relevant order information (such as order number) to help us serve you faster.

Company Registered Address:

If you need to communicate in writing or send formal documents, feel free to use our registered company address:


Important Note:

To efficiently handle your queries, please clearly describe the nature of your issue (e.g., order inquiry, return/exchange request, product consultation, payment issue, logistics status in Australia) and provide necessary details (such as order number, product name, contact number).

We strongly recommend using the email service@yizzcart.com for non-urgent inquiries and feedback, as this helps us systematically record and process your requests.

The contact information provided on this page is the officially designated customer service channel for Sichuan Yancouheng Trading Co., Ltd. (YizzCart). Please be vigilant and guard against fraud.

We look forward to hearing from you! Your satisfaction is our motivation to move forward. The YizzCart team is committed to serving you wholeheartedly, striving to enhance your shopping experience.