Last Updated: August 1, 2025

Welcome to yizzcart (hereinafter referred to as "the Platform"). The Platform is operated by Sichuan Yancouheng Trading Co., Ltd. (Unified Social Credit Code: to be added, recommended for inclusion). We fully understand the importance of personal information to you and strictly comply with China's Personal Information Protection Law and Australia's Privacy Act 1988 and other applicable regulations. This policy details how we collect, use, store, and protect your personal information, particularly focusing on data processing rules when providing services to users in Australia.

I. Types of Information We Collect

To provide cross-border department store product sales and logistics services, we may collect the following information:

• Identity Information: Recipient's name, contact number, and delivery address (including detailed addresses within Australia).
• Transaction Information: Order records, payment vouchers, product browsing, and purchasing preferences (such as household items, clothing, electronic accessories, etc.).
• Device and Log Information: IP address, device model, browser type, access time, and page operation records.
• Logistics Information: To complete cross-border delivery to Australia, recipient's name, address, and contact information are provided to logistics partners.

II. Purpose of Information Use

• Order Fulfillment: Processing payments, arranging cross-border logistics (including customs declaration), delivering to specified Australian addresses, and providing after-sales services.
• Service Optimization: Recommending related products and promotional information based on department store category purchase preferences.
• Security Assurance: Detecting abnormal account activities to prevent fraud and malicious operations.
• Legal Compliance: Fulfilling cross-border e-commerce legal obligations such as import/export declarations and tax accounting.

III. Cross-Border Data Transfer Explanation

As products need direct dispatch to Australia:

• Logistics Partners: Your recipient information (name, address, phone) will be provided to licensed Chinese and Australian logistics service providers to complete delivery.
• Payment Institutions: Payment information is directly processed by licensed cross-border payment institutions (such as credit cards, PayPal), and we only receive transaction result notifications.
• Storage Location: All data is stored on servers within China, with SSL/TLS encryption technology used during transmission for protection.

IV. User Rights Protection (According to Australian Privacy Principles APP)

You have the right to:

• Access and correct personal recipient information (via account settings or contacting customer service).
• Opt-out of marketing promotions (each email contains an unsubscribe link).
• Delete accounts (identifiable data will be deleted within 6 months of account deletion).

Note: Transaction records will be retained for 7 years to meet Australian tax law requirements.

V. Data Security Measures

Sichuan Yancouheng Trading Co., Ltd. has implemented the following protection mechanisms:

• Encrypted Transmission: All data transmissions utilize HTTPS security protocol.
• Access Control: Strictly limit employee access to client information.
• Security Audit: Regularly conduct system vulnerability scans and penetration testing.
• Emergency Response: Develop a response plan for personal information leakage incidents.

VI. Children's Privacy Protection

This platform does not sell goods to users under the age of 16. If it is discovered that minors have submitted personal information, the relevant data will be immediately deleted, and service will be terminated.

VII. Policy Updates

In case of business adjustments (such as adding new department categories or expanding to the EU market), we will update the policy in a platform announcement and send major change notices through your reserved email.

Contact Us

Sichuan Yancouheng Trading Co., Ltd. always welcomes inquiries or complaints regarding privacy issues:

• Company Address: Room 6-7, Floor 13, Building 21, Mianyang Economic Development Wanda Plaza, No. 199, Middle Section of Mianzhou Avenue, Mianyang Economic Development Zone, Sichuan Province
• Customer Service Email: service@yizzcart.com
• Contact Number: +86 16594881531 (Weekdays 9:00-18:00, excluding holidays)